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Legal

Terms of Service

E4U (operated by E4U LLC, a United States limited liability company) is a marketplace that connects buyers and sellers of in-game assets, game currency, digital items, boosting and coaching services. These terms explain how the platform works, what we protect, and what risks exist when trading digital goods.

Last updated: June 2026

Protected by E4U

Funds held until delivery confirmed.

Fair Mediation

Disputes reviewed with evidence.

Secure Payments

Encrypted transactions only.

1. Marketplace Nature

E4U is a marketplace intermediary. We do not own or create the listed products. We do not buy, sell, or take ownership of any in-game asset, game currency, digital item, boosting service, or coaching session listed on the platform. All transactions occur directly between independent buyers and sellers; E4U provides the venue, the payment infrastructure, and E4U Protection, and is not a party to any sale.

2. Age Requirement & Eligibility

Users must be at least 18 years old to use this platform. By creating an account you confirm that you are 18 or older, that you have the legal capacity to enter into binding contracts, and that you are not barred from using the platform under the laws of your jurisdiction. We remove accounts found to belong to minors and cancel any transactions associated with them.

3. Product Scope & Publisher Terms

Listings on E4U cover digital items, in-game assets, game currency, boosting services and coaching. Some digital items may be subject to publisher terms. Buyers and sellers are responsible for compliance with the terms of service of the relevant game, publisher or platform before listing or purchasing.

4. Refunds, Disputes & Held Funds

Payment is held by E4U Protection until the buyer confirms delivery or the review window closes. Buyers may request a refund during the review window when an order is undelivered, materially different from its description, or non-functional on arrival. Disputes are handled internally first: both parties submit evidence and E4U reviews the order record before making a determination. Funds may be held (frozen) for the duration of a dispute and are released to the seller, refunded to the buyer, or split according to the outcome. Full details are in our Refund & Dispute Policy.

5. E4U Protection

Funds are protected by E4U until the buyer confirms receipt and satisfaction with the delivered goods or services. If a dispute arises, E4U will mediate based on evidence provided by both parties. Chargebacks initiated outside the platform may result in account suspension. E4U reserves the right to make final determinations on protection releases.

6. Buyer Risks & Disclaimers

Buying third-party in-game assets, game currency, or gaming services carries inherent risks. Game publishers may suspend, restrict, or terminate access obtained outside official channels at any time. E4U does not guarantee the permanent safety, longevity, or continued access of any purchased asset or item. All sales are "as-is" with respect to publisher actions. Buyers acknowledge these risks before purchasing.

7. No Responsibility for Publisher Actions

E4U has no affiliation with, endorsement from, or control over game publishers, developers, or platform operators (e.g., Activision, Riot Games, Epic Games, Sony, Microsoft, Steam, etc.). We are not liable for account bans, suspensions, rollbacks, or any punitive measures taken by third-party publishers. Any dispute regarding publisher enforcement must be directed to the publisher, not E4U.

8. Seller Obligations

Sellers must accurately describe listings, deliver goods promptly after payment, and maintain full ownership rights until transfer is complete. Sellers may not list stolen goods, fraudulently obtained accounts, or services that violate a game's Terms of Service. Failure to deliver or misrepresentation may result in forfeiture of funds, account suspension, and permanent ban from the platform.

9. Fees & Payouts

E4U charges a marketplace fee on completed transactions, displayed clearly before checkout. Sellers receive payouts to their linked withdrawal method after the buyer confirms delivery or the inspection period expires. E4U is not responsible for delays caused by payment processors or banks.

10. Prohibited Items & Services

The following are strictly prohibited: hacked or stolen credentials, assets obtained through fraud, real-money gambling services, cheats, aimbots, wallhacks, unauthorized currency duplication, and any listing that promotes illegal activity. E4U reserves the right to remove listings and suspend accounts without notice.

11. Limitation of Liability

To the maximum extent permitted by law, E4U LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or account suspension by publishers, arising out of or related to your use of the platform. Our total liability for any claim shall not exceed the amount you paid in fees to E4U in the 12 months preceding the claim.

12. Company Information

The E4U marketplace is owned and operated by E4U LLC, a limited liability company formed in the United States. All notices, legal correspondence, and formal inquiries should be directed to E4U LLC at contact@e4u.gg or via the Support Center. © 2026 E4U LLC. All rights reserved. "E4U" and the E4U logo are trademarks of E4U LLC. All other trademarks, logos, service marks, and trade names displayed on the platform are the property of their respective owners and are used for identification purposes only; their use does not imply any affiliation with, endorsement by, or sponsorship from those owners.

13. Dispute & Resolution Timeline

48-hour review window

Once an order is marked delivered, the buyer has 48 hours to confirm delivery or open a dispute. If no action is taken, the order completes automatically.

Funds are held during a dispute

Opening a dispute freezes the payment. Nothing is released to the seller while the case is open.

E4U reviews and resolves

Both sides submit evidence — chat history, delivery record and proof are attached automatically. E4U reviews the case and refunds the buyer, releases to the seller, or splits the outcome.

Support requests and disputes receive a first reply within 12–24 hours. Customer support is available seven days a week by email at contact@e4u.gg and through the Support Center.

For Buyers

You are protected by E4U. If a seller fails to deliver, you receive a full refund. Always inspect your purchase before confirming delivery.

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For Sellers

List your accounts and services with accurate descriptions. Deliver promptly and earn verified status. Payouts are processed after buyer confirmation.

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Questions about these terms? Visit our Support Center